Thakur comes with 7+ years of rich experience including 4- Years in delivering trainings for leading MNCs on Soft Skills, Communication Skills, Employee Engagement, Leadership, Supervision and Motivation.
He has delivered trainings on topics such as Communication skills, Leadership, Team Building, Performance Development, Management Development, Stress Management, Business Process Management, Culture Sensitization, E-Mail Etiquettes, Time Management, Conflict Management, Coaching & Mentoring, Report Writing etc. for new joiners, Frontline Staff, Middle, Senior Managers and Management Students.
He is B.Ed. ( Bachelor of Education) from The Glocal University, Saharanpur, 2019. He has done MA(English) from Sunrise University, Alwar 2015 and has done BA(General) from MONAD University, Hissar, 2013.
He is proficient in bringing transformation in people to adopt new ways of working, Skilled in translating employee development behaviors into learning designs.
He well known as great motivator and orator with empathy, which helps to connect with the trainees and understand their needs better. He is self-motivated with excellent planning, interpersonal & leadership skills; ability to interact easily with people of diverse backgrounds, cultures, and professional levels.
His core competencies include:
- Devising & implementing training strategy; analysing business needs and learning needs; taking decisions on why a training program is seen as the recommended solution to a business problem. Strong analytical skills on understanding and correlating performance drivers. Proficient in using MS- Excel to analyse data and reports.
- Identifying training incumbents and their level of existing knowledge on the subject; undertaking an analysis of the tasks performed and job requirements; analysing documents, procedures used on the job; ensuring that the training content does not contradict job requirements
- Preparing the training program calendar; establishing training materials and outlining effective instructional methods; evaluating training feedback and analysing Return on Investment (ROI) of training
- Managing operations with accountability of development of effective plans for achievement of SLA & quality norms; ensuring timely delivery of multiple projects as per requirements of compliance, quality, time and cost parameters; re-designing business processes to achieve strategic goals.
- Accountability of analysis of data. Ensuring compliance to the laid guidelines and meeting performance targets
- Building strong rapport with customers through customer centric approach; maintaining cordial relations with customers to sustain the profitability of the business.
Training Certifications:
- Certified “Leadership Essentials” by Barco Pobric
- “Train the Trainer Pro” Certification by Jason Teteak
- 120- hour “TEFL Certification” by Premier TEFL, Ireland
- 30- hour Online Teaching Certification by Premier TEFL
- Certified in “Effective Business Communication” by Saylor Academy
- CPD Diploma in “Human Resource” by Advance Learning
- “Employee Engagement Management Coaching” by Patrick Spring Howell, former Global Leadership Trainer and Director with Dale Carnegie Training.
- IGPPA Certificate in Verbal Communication Skills
- NLP Master Practitioner Certification
As a freelance he has trained 10000+ plus engineering and management graduates with Eternity- a Hyderabad based start-up aiming to impart employability skills (Online Mode), has trained 5000+ Customer Care Executives and sales professionals of different organizations to make them more effective in their interactions.
He has also trained 25000+ students in soft skills during the seminars and workshops conducted in different colleges and universities across the country. Has trained 2000+ First line and Middle Level Managers for Employee Management and Leadership.
Languages known : English, Hindi.
