Sugata comes with an experience of over 11 years in Training and Induction in Insurance and Hospital Operations. Sugata is a certified Behavioural Analyst and has completed her CPBA in 2008. Sugata is a BSc Graduate and holds a diploma in Hotel Management, catering technology and applied nutrition.
Her Areas of Expertise in training include Retail Management, Hospitality Management, Team Management, Presentation Skills, Leadership Development, Customer Service, Selling Skills, Communication Skills, Memory Techniques, Self-Enhancement, Channel Development, Motivation Sessions and Negotiation Skills.
Sugata has delivered various sessions on Soft Skills, Customer Service, Retail Service and Sales along, Induction Programs along with Personality Development.
Sugata is currently associated with Future Learning Development Ltd & Tata Consultancy Service as Consultant Corporate Trainer & Coach.
Some of her Major Clients include Future Learning & Development Limited, Tata Consultancy Services, Coral Techno Solutions Pvt. Ltd., and Heritage Institute of Hotel & Tourism, Bharti AXA Life Insurance Company Limited, HDFC Standard Life Insurance Company Limited and The Trident.
Sugata is a certified Professional Behavioral Analyst (CPBA) from Success Insight International, Inc. Scottsdale, Arizona and is in association with Turning Point Training & Assessment System Pvt. Limited, Mumbai. She holds diplomas in Hotel Management, catering technology and applied nutrition (DHMCTAN) from NSHM School of Hotel Management. Durgapur, West Bengal, approved by All India Council of Technical Education, (AICTE) Delhi and is a BSc (Bio-chemistry) graduate from Calcutta University.
Her objective is to work in an organization where she will be able to contribute to the organization’s growth and profitability with her skills and in turn get an opportunity to gain exposure and expertise that would help her build a strong and successful career.
Languages Known: Bengali, English, Hindi, Nepali and French.