Shveta is a Image Consultant and Soft Skills Trainer with 10+ years of diverse expertise in training and mentoring in customer service, grooming, safety standards and communication skills at the organisations like Aditya Birla Group and Qatar Airways.
Shveta is an assertive communicator with the ability to understand the needs of the client and ably transfer this vision with different methodologies and communication styles. Passionate about transforming people and organisations through her coaching, personal branding, image consulting, performance management and people skills development allowing participants to take back with them instant knowledge that they can apply and practice to impact change in their own organisations.
She is Bachelor of Arts from Sophia College Mumbai, University and has done Soft Skills Certification from Scootish Qualificaion Authority, 2023. Train The Trainer/NABET Accredited Soft Skills Trainer from NABET-National Accreditation Board for Education and Training 2022, Certified Image Consultant from Image Consulting Business Institute 2022
Her Expertise includes: Skill Training, Interpersonal skills, Image Coach, Communication, Customer Service, Public speaking, Leadership Goal setting, Vocal and Verbal communication, Body Language, Goal setting, Emotional intelligence and Empathy Time and Stress Management, Interpersonal skills, Leadership, Team building, Negotiation Skills, Transaction Analysis Interview Skills Dining Etiquette Selling Skills Customer Service Conflict Management Public Speaking and Presentation, Corporate Training Time Management Image Management Influencing & Networking Business Etiquette Team building Wardrobe Management Goal setting
Her background includes working closely with top fashion brands like Armani, Versace, Hugo Boss, Karl Lagerfeld, Ted Baker and Michael Kors and providing effective tools and strategies to help clients showcase their most confident authentic self. Possess a wealth of experience in customer service and team management. Believe that good team leadership and hands-on approach to management brings increased standards and profits.
Some of her serives includes: Corporate training, Time Management, Image Management, Influencing and Networking, Business Etiquette, Team Building, Wardrobe Management, Goal Setting.
ACHIEVEMENTS & CERTIFICATIES AND PERSONAL ATTRIBUTES:
- Retail Oscar Award for the best Floor Manager
- Won Best Floor and Best manager three times amongst other three stores
- Awarded a certificate for guiding the store team in over achieving the targets for Suit Sale Promotion event held in January’10
- Earned the “I am Collective” award for best employee of the month in May 2010
- Received appreciation for leading the team in over achieving the quarter targets for 2011
- Received letter of appreciation for COO for the best sales performance.
Languages spoken: English, Hindi & Marathi
