Arfreen khan Certified Coach Shiffy Srivastava comes with 30 plus years of experience in L&D and Coaching.
A visionary leader with demonstrated hands-on management style in the development and implementation of strategic imperatives of the organization to ensure business growth.
Post completion of her MBA degree, she has trained over to 50,000 professionals and has spent more than 20,000 hours in classroom training, over 10,000 hours in handholding & on the job training and 5,000 hours in coaching and 5,000 hours in leadership development.
By now her facilitation skills had earned her numerous rewards and recognition including awards like the ‘Best Trainer’ from various clients. Having worked with over 450 clients she has a strong ability to drive identical learning, in professionals across various levels and diverse industries. She has trained and coached individuals with consistency in delivery feedback.
CERTIFICATIONS :
Arfeen Khan Certified Coach(ICF) | NLP Practitioner and Masters | CBT | Wellness Coach | Dietitian |Posh | Business Coach | Life Skills Coach | Affiliate Marketing | Agile HR | Mental Health | Storytelling | English| Career Counsellor(University)|Diploma in Psychology |Acupressure |Excel etc.
TRAININGS CONDUCTED :
Communication Skills: Interpersonal and team building skills, Verbal ability, Soft skills, Behavioral training Leadership Skills training and Coaching: Motivational skills, Vendor management, First-time managers, Change management, Conflict management, End-to-end facility management, Goal setting and time management skills, Effective decision-making, Emotional intelligence, Interviewing skills, business manners and boardroom grooming, One-minute manager, Stress management, Business etiquette and grooming, Frontline leadership programs, Emerging leadership programs, Financial planning, Risk management, Project management, Coaching and mentoring, performance management, Art of collaboration Freshers Training: GDPI skills, Resume writing skills Sales and Service: Collections for Bajaj, HDFC, Why sales?, Customer Service, CRM, Pre-sales and post sales, Client servicing, How to earn incentives? Automobiles Sector: Road safety, Automobiles Process Interventions, Product and process BPO Sector: English grooming, Train the trainers, Voice and accent, USA and UAE culture, British culture, Crucial conversation, Crucial confrontation, Closing techniques, Career planning, Career growth path Insurance Sector: Insurance claims and end-to-end processes, wealth management Human Resources: ERP sessions Hospitality Sector: Hotels and resorts guest handling, Creating wow experience Banking Sector: Banking related training for Axis bank and ICICI, Retail branch banking
CLIENT LIST :
Banking, Finance and Insurance Sector: ICICI Bank, MB Informatics, Bank of Baroda, CITI Bank, Koncor, Bajaj Finserv, KPMG Global, LIC Insurance, Continental Suraksha, TATA AIG, SBI, Axis Bank, HDFC Bank
Educational Sector: Mahindra Pride School and Colleges, Mahalaxmi College, Chikara University, National Engineering College, Holy World School, Hitech Institute, Modi University, Veta English Training Academy.
Retail Sector and Businesses: Flipkart, Perfetti India, Aeon, Johnson & Johnson, Arvind Brands, Kuehne+ Nagel, TTI, IndiaMart, PACO Ltd. Information Technology and Telecom Sector: DXC, Info Vision, Baffle, Genpact, Aries Corporation, HP, NIIT UNIQA, Hewlett Packard, Orange, NIIT, HCL, British Telecom
Automobiles Sector: PPAP Automotive, Mahindra, Renault, Honda, Skoda, Anand Automobiles, Continental Tyres,
Manufacturing Sector- Mitsui Prime, Ramco steels, Perfetti Van Melle India etc.
Police Forces: Delhi Police, Haryana Police.
Miscellaneous: Bureau Veritas, Nthrive Health Care Services, American Greetings, Sujan Group of Hotels, Mitsui Prime, BSES, Shib Dass &Sons, Google, Red Cross of India, Publicis Media, Capegemini,247 etc.
Languages Known: English, Hindi, French.
