An ardent and assiduous facilitator, language trainer with a flair for the English language, Ritika Bhandari comes with more than 10 years of experience in the field of Training and Coaching.
Her rich corporate experience in the arena of Learning and Development with leading MNC’s like Genpact, EXL, Gecis, Relaxo Footwear, Jindal SAW, Orange mantra, and Bimakaro who have exposed her to world class training delivery. Her passion and flair for training is exhibited in her knowledge of the content that she delivers with ease. All her sessions are very interactive and high energy, relating to the participants with ease.
She is empaneled with a Qatar based HR Solutions Firm and Holistic Training Solution. She also brings to the table an array of industry experience with BPO’s, IT, ITES, Manufacturing, Utilities, Card services, Insurance.
She has invested over 5000 training hours and trained over 2000 participants in both middle and junior/entry level management. Her forte lies in Behaviour & Soft Skills Trainings, Sales and Insurance, Accent Neutralisation and Culture trainings.
Ritika’s core competent training areas include Team work & Collaboration, Ownership & Accountability, Coaching & Mentoring, Time Management, Result Oriented Mindset, Negotiation Skills, Sales, Communications Skills, Time Management, Email Etiquette, Virtual Etiquette, Client Communication, , Accent neutralization & culture, Customer Service and many more.
She has a great appetite to learn and implement and loves to experiment with new content. In her pursuit to grow and develop into a holistic facilitator who can influence lives in a positive way she is currently undergoing Coach certification programme and will be certified shortly. She believes that behaviour change can lead to performance change and that organizational goals need to be aligned with personal goals to ensure higher productivity. She is certified TTT Level 1 & Advanced Facilitation, Trained & Tested for Six Sigma green Belt, English speaking for back Office, Hiring Tool for Voice hiring for Managers & entry level.
With Mindskillz as a senior faculty, she has managed a team of Senior and Executive Trainers, conducted Training Need Analysis and offered Customised training solutions to the clients. She ensures that her training. She is competent to deliver both classroom & online, well versed with all the virtual tools.
Apart from her exposure which has been primarily with corporate clients, Ritika also has experience of imparting education to teenagers & young adults in senior schools & semi-literate rural women as part of an NGO which enables her to connect with trainees from a diverse age & social spectrum with ease.
Ritika has a Master’s Degree in English Literature (2008) and a Bachelor’s Degree in Education, New Delhi. She is a commerce graduate from Delhi University.
Languages Known: English, Sindhi, Hindi and Tamil