Pooja is a result focused, people – oriented and motivated training professional with 21 years of expertise in learning & talent management experience in BFSI, with a proven track record of originating, developing, and delivering result-oriented training solutions.
Pooja’s strength lies in Behavioural, Leadership, Executive Presence and POSH trainings. She can conduct trainings in Hindi and English. Pooja has also coached Managers and Business Heads to be more productive and to overcome barriers. She is a Master Trainer for certifying internal trainer.
Some of Key attributes and Skills-Strategic Vision, customer focused, result oriented, creative, and financial
acumen, consulting, Need analysis, Interpersonal Communication and Collaboration.
She has done EPGDM HR FROM TISS (2017- 2019) Bachelor of Commerce (2001) from MMK College Bandra. Pooja has done her Executive MBA from TISS and she can help with consulting assignments for performance appraisal, talent management and employee engagement.
Pooja has conducted training programs all over India for all level of employees up to senior management. Her sessions are highly interactive and engaging. Her methodology consists of quizzes and role plays to make the session interactive .She has conducted trainings on Emotional intelligence, Stakeholder Management ,Conflict Management ,First Time Manager, Enhancing Leadership skills ,Design Thinking overview ,Communication skills, Email Writing and POSH. She has been a chairperson for POSH in Axis Direct and an IC member for POSH in Axis Direct and Bajaj Allianz Life .
In her last assignment Pooja has lead training for Bajaj Allianz Life Operation team.
Certifications:
Certified DISC assessor
Certified Trainer – ICICI Bank
Certified Posh Enabler – Indian Association of Labour Management
EPGDHRM-Tata Institute of Social Sciences
Trainings conducted and organisations worked
ICICI Bank – Customer Service training ,Email writing ,Product ,process and system training
Axis Direct – Sales skills training ,home loan training ,Managerial training ,POSH training
Bajaj Allianz Life – Train the trainer ,soft skills training ,Content development for various training programmes, POSH training
HSBC Tech India –Stakeholder management training ,First time Managers, Conflict Management and Design thinking
Freelance trainings :
SBI Bank – Customer service training for Managers
MIT college – Campus to corporate training for students
ICICI Lombard – Strategy download for Managers
Languages Known: English & Hindi