Nisha comes with over 11 years of experience intraining and development. Her skills in designing & conducting customized training programs geared towards optimizing knowledge and operational efficiencies of the organization. She is a dynamic leader, able to bring energy, enthusiasm, and humor to motivate team members to achieve potential and meet objective; excellent conceptual knowledge of grammar, phonetics and communication styles across the globe.
Nisha has a rich organizational experience as a trainerin IT and ITES segments, some of them are HCL BPO, ADP, HSBC Customer Service Delivery Center , Mind Speed Inc.-Infosys BPO, HP Global Service Desk, -INFOSYS BPO, Mindspeed Integrated Solutions-Cognizant Technologies Solutions, SynchroServe Training Solutions, Genpact, NIIT Uniqua, Cognizant Technologies Services. She was even anAdult Education Instructor in Phillips Community College.
She is highly creative & self-motivated with innovative ideas and concepts for increasing the transference of learning from classroom to the job and in motivating employees. Building and fostering good employee interaction and motivating individuals to excel in the learning process, ensuring team members remain well-qualified to provide highest level of quality and service Coaching and training by using interactive discussions and “hands-on” approaches to help members learn and apply concepts in training modules.
Managing the development of training curriculum; formulating and reviewing training outlines
Preparing pre-training and post training evaluation tools and kits; identifying potential areas for grooming employees and mentoring to develop appropriate modules
Her Areas of expertise in training include Learning &Development, Training Needs Assessment, Instructional DesignBest Practices Implementation Business Process,Soft Skills Training Content Ideation, P&L Accountability, Organizational Development, and Competency Mapping.
She carries a Bachelor’s degree in Rehabilitation Science, Masters in Computer Education and Cognitive Systems, Masters in Adult Education.
Languages Known:English, Bahasa Malaysia, and Bahasa Indonesia
