A Senior communication and Soft skills trainer with a professional 25 years of training experience. Nidhi conducts engaging training sessions with a lot of simulation techniques focused on Leadership trainings/ Freelance projects on Communication and Soft Skills – voice (inbound and outbound)/Freelance projects on Communication and Soft Skills – Email and chat media
Nidhi is an MBA from International Management Institute and has worked in different capacities with some of the best companies including Cognizant Technologies, Amazon, ODSS, GoodGuys Pvt, Bechtel, Mountaineerz Leisure &, Adventure Pvt. Ltd, United Group and many others.
Nidhi has facilitated and conducted corporate training and personality development workshops Customized and delivered training workshops on Personality development, Communication skills, Employability skills, MTI, Email etiquette, Voice Assessment, Soft skills, Team Building, Rapport Building, Leadership Skills, Time Management, Feedback Sharing Techniques, Business Etiquette and Conflict Management – An alternate approach.
She has worked on developed and modified content as per the business requirements regular client workshops to better the customer experience
This unique experience has helped Nidhi to build her conviction in maintaining strong customer relationships with sustained brand values. Her managerial experience in leading different teams to achieve organizational objectives helps in training design & delivery. The trainings conducted till date are for the private sector (Retail, HealthCare, Communication, Finance, IT telecom, BFSI, retail, FMCG, consumer durables, travel).
Nishi holds Professional Certifications:
- COPC Gold Certification – Communication & Soft skills Sept’04
- Microsoft Certified Trainer – Soft skills and Communication Training & Facilitation June’12
Educational Qualifications:
- Masters in Business Administration, International Management Institute,
New Delhi Mar’97
Oct’99
- P.G Diploma in International Trade and Export, Institute of Management Technology,
Ghaziabad, Distance Learning Program
Aug’99
- Bachelors of Arts – Economics (H), Delhi College of Arts and Commerce,
University of Delhi
Languages Known: English, Hindi, Urdu.
