With a one and half decade of experience in the areas of housekeeping, marketing and public relations in institutions managed by prestigious and globally reputed groups of Hotels and Facility Management Firms, Kavitha seeks challenging roles in multi-tasking environment in hospitality and property management industry.
She has conducted various programs like Store guru, Personnel effectiveness, People management skills, Cashiering non-cashiers, Orientation program, Rang de zinge, Customer complaint resolution, Sales & customer service excellence, Paragath, Cashier sensitivity, Gift voucher, Paraambh, Team management for the Future Group
She has also trained for categories like Department Managers, Asst Dept Mgrs, Cashiers, Team Leaders, Team Members, and Fashion Assts.
Kavitha worked as a guest faculty in Dr. Y. S .R. National Institute of Tourism & Hospitality Management for BBA and BHM&CT
Prior to this she has been an associate trainer in soft skills for facilities Management Company’s like JLL
Kavitha worked at Updater Services as Centre Head (Hyderabad) and dealt with the following responsibilities
Performing quality audits for different sites, Systems study, Operations management, Client relationship management, Training of supervisory and HK staff and Operational and Business Development
Through her long experience, she also worked as an House Keeping staff at Hotel Krishna Oberoi, Hyderabad, and was responsible for multi-skilled Housekeeping operations and Guest Relations function. She maintained upkeep of Lobby, Corridors, Guest Room, Banquets, Restaurants as well as Executive Centre. She formulated strategies and implemented them towards progressive enhancement in brand value and revenue generation. She has also co-ordinated with conference co-coordinators and concerned departments for effective organization of conferences leading to high level of customer satisfaction.
Kavitha is graduated in Arts from Dr. B.R.A. Open University; acquired diploma in Flower Decoration from OHARA School of Japan; Bachelor’s Degree in Public Relations from Dr. B.R.A. Open University and Diploma in Interior Decoration. Pursuing MBA (HRM).
Languages Known: English and Telugu