Aji Iype is focused & goal-oriented professional, offering over 14 years of success and unique expertise in enabling employees to surpass expectations, reach next level of productivity and deliver desired capability and business results through training, excellent communication & organizational skills; targeting assignments in Training & Development with a leading organization
He is performance-driven professional with skills in conceptualization, implementing and conducting informative training sessions geared towards optimizing knowledge & operational efficiencies of organizations & builds high levels of customer satisfaction.
Aji Iype Highly skilled in managing overall training operations including Strategic Training Plans Formulation, Development of New Learning Modules, Employee Communications, Personality Development, Competency Reviews, Skills Assessments for different lines of business, aligned to the individual or operational requirements.
He is Expertise in providing customer service trainings that inspires the entire organization to become customer-centric in their efforts to support the customer needs, thereby enhancing customer experience, satisfaction, retention & penetration.
He has led implementation of programs such as Customized Training Programs, Refresher Programs, Induction & Development Programs, Soft Skills (Behavioural & Communication Skills) that Ensuring staffs interaction with customers reflect positively on the company by updating staff’s knowledge & Conducted audit for SOP implementation at stores in Delhi and Mumbai. Imparted in-store trainings offered to re-instate SOP implementation.
He is currently working as a senior faculty with Mindskillz by adding value to Training and Development projects by his dedicated training programs
Some of his Certification Includes-Let’s Train- Training Certification, Puma Sports, Let’s Coach- Training Certification- Puma Sports, Let’s Talk- Communication Training Certification- Puma Sports, Six Thinking Hats: Edward De Bono
He has done B.Sc. in International Hospitality Management – The Emirates Academy of Hospitality Management (2005).
Some of the clients he worked with includes Navya Bakes & Confectioneries, Cochin, Fingent Technologies, Rare Rabbit, Kerala Stores, Adidas, and Reebok,
Languages Known: English, Hindi, Malayalam, Arabic (Read), French (basic)
