Sudhendra has a work experience of over 9 years across various industries& institutions which include BPO, Information Technology, Healthcare and Pharmaceutical. He has trained more than 12 associates at Entry/ Middle management levels.
Sudhendra started his career in 2005 with MediaInfotech – a BPO as a Technical Support Executive. He was promoted within 8 Months as Product Trainer. He also trained associates on selling skills.
He was majorly involved in training newly hired employees on customer skills, product& sales skills. He worked closely with the quality team to understand possible areas of improvement and implement. He was also responsible for batch handover and batch release reports along with weekly and monthly MIS.
At Globarena Technologies, Sudhendra was responsible for a team of 10 trainers. He was responsible for the logistics of his team of trainers. He was also involved completely in developing the content for training programs focused on soft-skills using different training tools like role plays, discussions, activities, case studies etc. for UG & PG students from diverse cultures.
During the same time Sudhendra also underwent intensive training on Behavioural Training & Development with OMI, Singapore. He also got trained on the Battery of 9 Psychometric Assessments that increased his understanding about human Behaviour.
He also underwent intensive training on Sales training from OMI, Singapore.
Till date he has worked with many organizations in IT, ITES, Healthcare and Pharmaceutical domains. He has been responsible and instrumental in identifying and creating a pool of trainers in many organizations. He has a strong research orientation which helps him in developing content and com up with suitable need / gap analysis.
Sudhendra has helped startup organizations in setting up processes, designedformats, developed content and delivered the modules. He is also consulted for recruitments, performance improvement coaching, personality profiling and counselling.
Sudhendra’s core competences include Delivery Management, Performance Coaching, Sales training, Outbound Training, Behavioural Training, Employee Engagement, Talent Management, Content Development, Team Building, and Psychometric Assessments.
Some of the clients he has worked for include Carpetizers, Interface, Blackhorse Technologies, Global Hospitals, Hetero Drugs, etc.
Languages Known:Kannada, Hindi,Telugu and English.
