Shivendra is a senior trainer with nearly 13 years of Training Experience. He is a Post Graduate in Journalism from Indian Institute of Mass Communication.
Shivendra’s Areas of Expertise include Soft Skills- Communication Skills, Time Management, Corporate Etiquettes, Selling Skills, Workplace Relationships, Customer Relationship, Leadership and Team Management- Supervisory Skills, Functional Leadership, Situational Leadership, Conflict Management, Body Language and Grooming, Selling Skills, Product Training.
Shivendra has delivered corporate programs like Communication and Effective Presentation Skills, Personal Effectiveness and Productivity, Managerial Skills, Business Communication, Change Management, Customer Service Excellence, Selling Skills, Planning and Organizing.
Shivendra’s Professional Strengths include End-to-end training process, Training Content Preparation, Conducting, Managing and Coordinating induction / orientation, Developing Training for Employees on Sales Skills, Recruitment Skills and Leadership Development
He has worked in capacity as Branch Head (Training) who oversaw and implemented all the administrative and regulatory rules of IRDA for training and related issues. He is also competent of identifying training needs, Plan Training Calendar, conducting Product Training, Sales Training, Coaching, and Joint Field Calls.
Shivendra’s Key Clients were Arvind Mills Ltd, Essar Steel Ltd, Escorts Ltd, HDFC Bank, IDBI Bank, Matrix Telecom, Kotak Mahindra Bank, GACL, Metlife Alico, Dubai, Intel Inc. / NIIT Ltd.
Languages Known: English and Hindi
