Kaamran is a result-oriented & dynamic professional with over 14 years of progressive experience across various industries which include Training and Development and BPO. He has good experience in training, conceptualizing and managing a wide range of learning and development strategies on behalf of the organization. He also has an extensive exposure to various types of trainees and mentoring. He likes to work as a catalyst in the betterment of the service industry and to be a part of a dedicated team that polishes on business delivery.
He has collaborated with key stake holders to identify learning needs, conduct needs assessments, produce actionable strategic plans, develop customized learning solutions, facilitate training presentations as well as measure and report quantifiable outcomes.
Kaamran has the ability to design Corporate Learning & Development Training Solutions. He has also conducted training on Behavioral, Soft Skills, Leadership, Voice & Accent, Hiring, Career Assessment, and Development Centre.
He has successfully undergone the ‘Milestone’, ‘Enhanced Coaching’, Communicare – A British Council Accredited Training module, Train the trainer-100 (TTT), ‘Inter-Act’– A module on bringing theatre to training and many others.
Kaamran’s core competency training areas include Customer Service, Voice and Accent, Grammar, Culture, Interpersonal Skills, Theatrics and Drama. Elimination of First Language Influence and Speech difficulty, Leadership skills, functional skills, ‘Tone for Business’,’ Empathy – The Dying Art’, Coach the Coach, Managing energy and stamina in pressurizing work conditions .Soft skill training include Presentation Skill, Coach the coach, Email Writing Skills Interviewing, Business Etiquette, Customer Service, Telephone Etiquette and Negotiation and Behavioral Programs.
Some of the clients he has trained for include-San Limited, IBM India, IBM IT, KGISL, Jamiya coaching, Alchemy, MEPCO-SHLENK, MPhasis, Dayanand Tech, MANU University. He has even worked as an editor at ‘Fiza Publications’ before Infosys Ltd, Firstsource Solutions and ClI3L E-Services.
Languages Known: Hindi and English.
