Priya Maini is a Certified Neuro Linguistic Programming (NLP) Practitioner, CELTA language Coach and Voice & Accent trainer who comes with 15+ years of experience having strong written and Oral English Language Skills and has significant Experience in training at different levels in Organization.
She has experience working on new training program design & curating content for English Language & communication & behavioral skills programs and has delivered Train the trainer (TTT) programs.
She has excellent communication and presentation skills with pleasing personality and professional Character which makes her participants able to connect easily by opening to learn new ways of doing things
She Is BSc graduate from Electronics from Bhavan’s College (Osmania University) and has done her Master of Business Administration (MBA-HR) from Pondicherry University.
ADDITIONAL QUALIFICATION/CERTIFICATIONS:
- Certified Neuro Linguistic Programming (NLP) Practitioner by International Certification by
- American Board of Neuro Linguistic Programming
- IELTS Trainer- band score 8.5/
- Certified Trainer From KAIZEN ,“Train The Trainer” Program
- Certified thru CELTA, language Coach
She is well versed with working knowledge on ZOHO/ZENDESK/ZELION/ and digital marketing, branding and promotions. She also the content of PTE, IELTS, TOEFL.
She Mentored new hires, resulting in performance tracking and 98% conversion and TNA and Foundation level verbal communication enhancement trainer for international voice process. She has the knowledge to evaluate an individual proficiency at reading, writing, listening, and speaking English
She is currently working as Voice & Accent and Soft Skills trainer with Mindskillz and adding value to the Organization with her expertise.
Area of expertise includes: Voice & Accent, Email Etiquettes, Chat & Email Support, Verbal Communication Enhancement, English Grammar and Comprehension, E-Mail writing, Language training, Communication Skills, Behavioural skills, Very strong eye contact & communication skills, Support Instructor-led and virtual instructor led learning delivery, Phone etiquette, English Language & communication & behavioral skills programs, Business Communication, Effective problem solving skills including decision making, time management and immediate prioritization of tasks,
Clients: Y-Axis Overseas , 247 Customer, Genpact etc.,
Languages Known: English, Hindi, Kannada, Tamil, Telugu, Malayalam (basic level)
