An internationally certified L&D Professional with 20+ years of professional experience in various facets of Adult Learning across industries from Consulting, Business Services, Hospitality, Food & Beverage, Travel, Fashion, Wedding Planning, Mass Media, Print Publication, Healthcare, Pharmaceutical to IT, Internet Service Provider ISP, Telecom, Banking, Financial Services, Insurance, Engineering, Manufacturing, Infrastructure, Construction Design Engineering and Education.
Her educational background which combines hospitality management, training, psychometric assessments, executive coaching, and facilitation ensures a strong understanding of both learning/training as well as business needs and P&L management.
Her area of expertise and interest as a professional lie in creating an organizational strategic plan for Learning and Development to achieve business numbers.
As a facilitator her expertise is in leadership, management skills, customer service, sales, DISC psychometric assessment, presentation skills and interpersonal and intrapersonal communication training. She has trained participants ranging from MD/CEO to frontline sales personnel.
Over the span of her career she has handled large multi-location training projects for a variety of clients. She has covered areas within training from diagnostic meetings; training needs analysis, content and course development, program structuring, syllabus development to training assessment, post training interventions, feedback analysis, training quality control, training delivery and psychometric profiling.
Co-founder of Women Lead India and an author (The Alchemy of Coaching: Maximize self & team performance as first-time managers).
Presently Anila is a Director at LARKS Learning and AR Learning Pvt. ltd. Currently she is involved with Executive coaching with Ciena for executive presence and Career Transition Coaching with organizations like Lee Hetch Harrison, American Express, Wiley, Bayer. Change management workshops for Atkins and assessment centers for Pfizer.
Currently she is also associated with Mindskillz as a senior Consulting faculty
At Larks she has conducted certification programs on Extended DISC system through workshops and via blended learning/online for L&D professionals from organizations such as Intercontinental Hotels Group, Cushman & Wakefield, Ranstad, Planet Edu, Engineers India Limited, People Matters, Amity International school, Sanskriti School, Natco Consultants, BullzI, Consultree etc.
Here she has also handled behavioral skills workshops for clients such as Apeejay School of Management on The Here and Now of Training; DS Group assignment on creating a dress code; Case New Holland industrial (CHNi) on team coordination; United Lex : 500 employees across levels, DuPont : 2000 employees pan India on a variety of skills such as managing productivity, communicating with impact, effective business writing, analysis and judgment and coaching and delegation; Indian Trade Promotion Organization: 450 employees from GM downwards on a variety of managerial skills such as customer service, conflict management, DISC styles and stress management; RIM (Blackberry):retail sales training for their exclusive stores; GlobalLogic: DISC assessments and training for their senior management (MD India & Direct reports) in order to chart individual development plans; L&T: presentation skills, grammar basics and email writing training for graduate engineers, GMR: presentation skills, assertiveness and negotiation skills training for mid management (GM & Sr. Managers), Prudent Insurance brokers: attitudinal and customer service training and DISC assessments for the students of The Shri Aspen Leadership school– a collaboration of The Shri Ram school, Aspen group, Snow Leopard adventures and the Aspire group.
She has been associated with IIMT-Oxford Brooks University as an assistant professor for the hospitality school and with Ansals University as visiting faculty for the Soft Skills training intervention “ANTARDARSHAN” for the MBA, MCA, BBA as well as Hotel graduates. Also worked with Raffles University with students on behavioral skills and Apeejay School of Management for guest lectures
Prior to this, she was the managing director of Images Knowledge House (IKH) a specialist training consultancy. Here she has conducted assessment centers for Tata Motors & Swarovski. She has also been involved with the creation and running of annual calendars of clients such as ITPO, TPV, Major Brands, leadership programs and coaching based on Thomas profiling for Advance India Projects Limited, outbound experiential training and change management programs for Philips India, communication skills programs for Prometric, time management/goal setting program for Intertek testing services and retail sales training programs for Hewlett Packard & V5, content creation for sales training for Uninor and Wipro consulting, feedback skills and managerial effectiveness for senior management of Creative Travel and Plan-It, personality flexing and customer service for brands such as Mango, Aldo, Nine West, Charles & Keith, Promod, Okaidi, Inglot, Aldo Accessories, La Senza etc.
GIS Development, Mitutoyo, Prometric, Foresight optical etc.
At IKH she was responsible for conceptualizing and executing “Shopping Centre Management (Master class), a 3-day workshop for shopping center professionals.
Anila Rattan worked with Ma Foi consultants as a Sr. Consultant in Human Resource Consulting with a focus on training. She headed the training vertical of Ma-Foi in North India. Her job consisted of planning and executing large public programs and stand-alone training projects, from conception to training evaluation. She accomplished this task with the help of a team of in-house and empaneled trainers, facilitators and administrators. She was also responsible for business development, content development, training delivery, training evaluation, quality control and client servicing. The focus was on managing large national training assignments with a team of trainers based across the country.
She has been involved in the content development and training delivery of Management Development Workshops with companies like Keane India Pvt. Ltd, Whirlpool of India Ltd, CSC, British Telecom, BhartiTelesoft, Cadbury, Gap, HCL, Xansa, HECL, HCIL, GE – SBI etc. She was the anchor for the Ma Foi Trainer Certification public program being run across the nation.
She has been on the Panel of All India Management Association as an adjunct faculty and has taught MBA students business communication. She has been responsible for the development of the Business Communication Syllabus along with a Facilitators Guide and a Students Guide for AIMA which became a compulsory subject for all AIMA – MBA student’s nationwide.
Prior to this she worked with City & Guilds (South Asia) as a Training Consultant with a focus on content development. She developed a City & Guilds certificate level qualification for contact centers in close consultation with City & Guilds UK research and development team.
Her previous assignment was in corporate training with GE. In the Training Function at GECIS, she got the opportunity to independently handle complete training projects.
To mention a few, she was in-charge of the planning and execution of the three day New Hire Orientation program with a weekly influx of 150 new hires, Business Communication, Customer Service, Team Building, Stress Management, Quality Concepts, Time Management etc.
She started her career as a Management Trainee with Taj Group of Hotels, Mumbai. After which she joined the Taj Group of Hotels in Taj Man Singh, New Delhi as an Assistant Duty Manager in the front office department.
Anila has recently completed a Certificate level course “How to Learn Online” from edx: Harvard and MIT online education arm. As well as a Certificate level course “Leaders of Learning” from HarvardX: Harvard online education arm.
She is a PCC (Professional Certified Coach) level (500+ coaching hours) ICF (International Coaching Federation) accredited executive coach and is pursuing Neuro Linguistic Programming practitioner certification by Kain Ramsay.
Has as a Diploma in Hotel Management and Catering technology from Indian Institute of Hotel Management (Taj Group of Hotels).
She is a Diploma holder in Teaching and Training – International Vocational Qualification from City & Guilds UK.
She also has a Diploma in Hospitality Management from American Hotel & Motel Association (AH&MA).
She is a Master Trainer for Extended DISC (a psychometric assessment tool) in India with a CEDA (Certified Extended DISC administrator) certification.
She is certified in PPA-HJA (Personal Profile Analysis and Human Job Analysis) and TAS (Team Analysis System) by Thomas International Management Systems and is an internationally certified trainer with an International Diploma in Teaching and Training from the City & Guilds, UK.
She is well versed with the Philips ROI method of evaluating HR interventions.
She is also well versed with the Friedman’s basic retail selling program.
She has a certificate in Business Communication Skills Course from the British Council.
Has gained exposure to:
- MBTI through 1-day training by Samir Limbu
- Transactional Analysis (TA 101) through a 2-day workshop by Pearl Drego and Father Oz
- Business & Life coaching through a seminar by Gerald O’Donovan of Noble Manhattan and European Coaching Institute.
- Total Rewards through a conclave by People Matters
- Social media marketing through a boot-camp on Facebook, LinkedIn and Twitter conducted by Digital Vidya
- Bio &Neuro feedback training for peak performance from Mind Media, Netherlands.
- Assessment centers through a two-day workshop on “Certified Assessment Centre Analyst” from Carlton Advanced Management Institute, USA.
- Anila Rattan was selected to be a part of a pilot batch for the master’s in science in Learning Facilitation and Management from Concordia University, Chicago, USA, in the year 2011. She was among 5 facilitators from India. The batch consisted of 22 facilitators from across 15 countries.
Languages Known: English & Hindi.
