An excellent orator who deeply believes in the change of perception and personality through structured intervention. She as a corporate incumbent has been a part of middle management and has experienced and observed various human resource trends in industry. She has two decades of experience, and a strong background in Leadership, Customer Service, Finance and Sales. Currently consulting with Mindskillz.
Pallavi, is a post-graduate in Management with Human Resource and Marketing specialization, started her career with ITC welcome Group as Guest Relation Executive and worked there for two years where she trained IHM and Tourism trainees and build future managers for operations and Hospitality. She ventured into Banking and worked with Standard Chartered, HDFC and ICICI for more than eight years and hold the position of Retail Branch Head.
She was extensively involved in training both new entrants and experienced professionals for sales and behavioural skills. She has also worked as Head T&D with Sharda Group of Educational Institutes, where she mentored more than twenty-five trainers. She was one of the founding members of “Industry Interface Cell” under Sharda Group to collaborate with esteem organization to address their L&D need.
Pallavi is a dynamic professional who is associated as Learning & Development Consultant for various organizations. She has experience in developing training manuals for business excellence and achieving customer satisfaction. She is proficient in conceptualizing & developing training & development initiatives for improved productivity, building capability & brand enhancement.
Pallavi has expertise in identifying training needs across levels through mapping of skills required for various positions and analysis of the existing level of competencies. Deft in handling overall functioning of processes & implementing processes in line with the pre-set guidelines. Adept in Process/ Communication/ Soft Skills pieces of training preparing training calendars coaching and mentoring trainees.
She has trained and coached more than 25000+ professionals across various industries in Sales, Processes, and Communication Skills. I have added a few feathers to my cap and have received Awards like The Best Performer, Product Trainer, and Excellence as Sales Trainer.
Pallavi is a certified behavioral trainer and completed her T&D Diploma from the Indian Society of Training and Development specializing in Talent Management.
- IIM-Bangalore and NSRCEL: Certification in Women Entrepreneurship: Do Your Venture.
- MEPSC-NSDC Certified Trainer– for Train the Trainer: Banking.
- NISM and AMFI Certification.
- Started her journey of, ACC Performance Coaching accreditation through ICF.
- Certified NSDC Train the Trainer – Under MEPSC Bosch.
- Certified in Behavior and Trait Assessment Tools: MBTI, Firo-B, and VAK personality assessment and learning style.
Some of the clients she has trained for include HDFC Bank Ltd, Schnider, Ericsson, Relaxo Footwear, Bajaj Finance, Zcaler, Unisys, and Kholer.
Languages Known: English, Hindi, and Gujarati.
