Jyoti is Young, energetic, talented, and result-oriented Learning Management Professional with 16 years of comprehensive experience (7 years in Sales and 9 years in Facilitation) in Corporate Training, Team Management, Sale of Investment instruments, Insurance products to Retail and Corporate clients through Bancassurance channel.
She possess good management qualifications in People Management to incorporate innovative management techniques that result in enhanced business practices, increased productivity, and profits
Excellent verbal, written, communication, relationship building and presentation skills
Ability to build strong rapport with Internal and External customers and associates based on knowledge, professionalism and integrity and handle pressure situations
She expertise herself in Designed, developed, delivered, and evaluated high-quality, learner-focused, interactive training programs to drive performance and achieve business goals, designed and developed participant guides, learning reinforcement materials, manager toolkits and HRIS reference guides, Increased manager engagement in employee development with education and tools to support the manager role in training reinforcement and application
Jyoti has created content for Learning and Development intranet page, aligning monthly hot topics with related on-demand training courses, daily tips, reading recommendations, and employee polls
Contributed to the successful implementation of LMS, thoughtfully considering business requirements and user experience. Recognized for my role in system design, configuration, testing, employee communications, education, and training.
She has coducted training on different modules like Fundamental sales Behavior, Prospecting/sales management, Improving sales productivity, Sales process training, Sales coaching and development, Soft skills in sales, Negotiation skills, Team Building, Sales team Management, Being Responsible and Interpersonal Skill, POSH (Policy of Sexual Harassment), NLP in Sales, Credibility and building trust and Young Managers Program-21 Days module at Apollo Munich Health Insurance
Behavioral &leadership training topic includes Stakeholder Management, Time management
Goal setting,Behavioural skills, Best habits of highly effective people, Coaching at the workplace,Wow at customer service, Stress management, Cross cultural team building, Situational leadership, Conflict management, Women Empowerment in 21st Century, Work Life balance, Creative and Design Thinking, Self-Motivation and Leadership Skills, Change Management, Personal Excellence
She is currently working with Mindskillz as a senior faculty and adding a value to the organization with her multiple certification and training concepts
CERTIFICATIONS:
- Certified and empanelled trainer for TISS (Tata Institute of Social Science)
- Certifications on Leadership and Behavioural trainings done from Accenture
- Certifications done on various team Assessments (IPNI, FiroB and DISC)
- Certification in Financial markets: Capital market Module and Mutual Funds from NSE India
- International Certification in LOMA280 and 290 modules (Life Insurance)
- Certified in Basics of Data Science (Statistics)
- Pursuing MA(Psychology) from IGNOU
Some of her clients Include Accenture, Matrix telecom, Shriram life insurance, Amazon India, Motivf,Alstate, HDFC bank Pune, Kpit Cummins, Trimble Pune, Seers, Cognizant, Sodexo India, Thomas Cook, Apollo Munich Health Insurance
Educational Credentials:
- PGDBM (IT&Marketing) Balaji Institute of Telecom Management – Pune (2005) – 1st Div.
- BSc. (Hon) Chemistry – Motilal Nehru College- Delhi (2002)
- Class XII – Kendriya Vidyalaya-New Delhi CBSE (1999) -1st Div.
- Class X – Kendriya Vidyalaya-New Delhi CBSE (1997) -1st Div.
- Completed MA -Psychology from IGNOU Delhi (2021) – 1st Div. with Distinction
Languages known: Hindi, English, Marathi, Sanskrit
